Shipping accuracy

I process orders in 1 business day. I offer free ship ground advantage (1 - 5 days) With this at worst case my customers estimated arrival date should be the 18th of May. It shows they could receive it as late as the 20th. When I compared other sellers using USPS 1-5 days in my same area, New York, they are showing on the estimated arrival that the customer will get it by the 17th. Why are mine showing the 20th? No wonder my sales have dropped considerably. All of my competitors in my area are showing faster ship times. Why are mine so long? 

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Re: Shipping accuracy

I'm in Iowa.  When I click on one of your listings, I see: "Order today to get by May 14-18"

But perhaps, go into your shipping settings and double check your processing times.....

  • 1 Day
  • 1-2 Days
  • 1-3 Days
  • 3-5 Days
  • 5-7 Days
  • Custom Range
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Re: Shipping accuracy

Oh really, that's great! Thank you for looking into it. I'm so confused because when I change zip codes it doesn't show any changes whether I'm shipping to NY or California. I even went as far as adding to a guest shopping cart and nothing changes. Well, I'm glad to hear that is what you are seeing  

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Re: Shipping accuracy

...yes, all of my processing times are 1 day so I don't think that is the reason.

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Re: Shipping accuracy

...but when you click on the drop down menu "estimated delivery time" by the 19th my products don't even show up. So I find it interesting that you see them

 

 About estimated delivery

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Re: Shipping accuracy

I just pretended I was going to ship from Bayside to Bayside and it still shows 14-20. I don't get it.

Shipping and return policies

Order today to get by 
May 14-20

 

 
Deliver to United States, 11361
 
Ships from Bayside, NY
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Re: Shipping accuracy

"Independence Day Wine Charms"

If I search on Etsy from the search bar, then filter to recieve by the 19th, your listings dominate the first page of organic results (after Etsy's "picks" and Etsy Ads).

Keep in mind, I've now clicked on your shop/listings several times now, so Etsy's algorithm may be predisposed to showing me yours.

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Re: Shipping accuracy

Ok, I like what your seeing vs. what I'm seeing lol! Thank you again for taking the time to look at this for me! I appreciate you!

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