ShipStation not integrating with Etsy

[ModernOut]

I noticed my ShipStation wasn’t updating my Etsy orders last night so I assumed it would fix itself by morning but it’s still showing an Error for Etsy to import new orders. Anyone else experiencing this? When should this be resolved, Etsy?

[BagmakerSupply]

@ModernOut: "When should this be resolved, Etsy?" Are you sure that this is an Etsy issue and not a ShipStation issue?

Make sure that your orders are properly updated with tracking information on time. A failed integration (even if is Etsy's fault) is not a defense against orders being considered as completed / shipped late even if they were physically sent on time.

[ModernOut]

Yes, it’s an Etsy issue.

[hopeandjoystudios]

sometimes I know with PirateShip you need to occasionally reintegrate. And when you do you need to be signed into the shop you want to reintegrate on another tab or it doesn't work.

[ModernOut · Accepted solution]

Etsy support contacted me and fixed their issue