Ship By Date Incorrectly Calculated Due To Time Zone Issues

Etsy is still incorrectly calculating the "Ship By" date on some weekend orders due to time zone issues.

 

Orders placed on September 03 2022 BEFORE 11:00 pm (Chicago time) are correctly grouped in the "Ordered Sep 3, 2022" section and show as "Ship by Sep 6, 2022 Ordered Sep 3, 2022"

 

Orders placed on September 03 2022 BETWEEN 11:00 pm and midnight (Chicago time) are grouped in the "Ordered Sep 4, 2022" section but show as "Ship by Sep 5, 2022 Ordered Sep 3, 2022"

 

Clearly this discrepancy is caused by incorrect time zone adjustments. Not a big deal for us because we can update the ship by date but why should we have to. We have a postal facility that is open on Sunday and will scan our packages so these orders will ship today, but our bigger concern is that buyer has been provided incorrect information and how the inconsistencies of calculations may affect other things.

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Re: Ship By Date Incorrectly Calculated Due To Time Zone Issues

I'm having the same problem!! It's frustrating and also affecting my rating. I'm sure it's also confusing customers! Not good..

 

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Re: Ship By Date Incorrectly Calculated Due To Time Zone Issues

For orders, I believe Etsy goes by thier time zone in NY? I live in AZ, and I have had orders fall into the next day at 10:00 PM.

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Re: Ship By Date Incorrectly Calculated Due To Time Zone Issues

The time zone rollovers to a later date is understandable, but there should be a consistency on how a date is displayed on the same page. It is when a later order receives an earlier ship by date that shows that there is an error in the calculation.

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