I’m unable to open the seller’s handbook. When I click the link from my shop via the Etsy app I get the “uh oh” page and am told to make sure the url is correct. Anything I search that contains a link goes to the same error page. A friend was able to access it, sent me a link and that doesn’t work either. Help?
Self deleted. I missed that you’re using the app.
I clicked into it earlier with no problems, from a desktop computer. I wonder if it's the app being glitchy. I've no experience with it. Maybe you could try uninstalling then reinstalling it; see if that makes a difference.
The app does that a lot.
Which app are you using? The original sell on etsy app (white icon with orange text), the new etsy seller app (blue icon with white text) or the etsy shopping app (orange icon with white text)?
I just tried in the old app and it worked just fine for me. I'm not even seeing a link or option for the sellers handbook on the new sellers app.
You can always just use the browser on your mobile device and go directly to the handbook here https://www.etsy.com/seller-handbook/
That way is more likely to work properly and not be bug-tastic like the apps tend to be.