Sell product

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I opened my shop almost 1 months ago. But my account always vacation mode.What is this reason? Actually my account is official and everything is legal. I can't understand this station. Please help me this problem. 

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Amaradorn
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Re: Sell product

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Check your inbox (and junk mail folder) for an email from Etsy requesting proof of your ID.

If you have already submitted this, then you will have to wait for Etsy to reopen your shop. It can take a few weeks.

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Amaradorn
Community Maker

Re: Sell product

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Check your inbox (and junk mail folder) for an email from Etsy requesting proof of your ID.

If you have already submitted this, then you will have to wait for Etsy to reopen your shop. It can take a few weeks.

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Re: Sell product

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Thank you for your support.I checked my email and I find one mail about your topic. But my mainly problem different ın my opinion. Because Etsy direct me legal and tax information and Etsy wants to check your tax ID. But I am absolutely sure my tax ID right. Maybe one option for to me, I change my account shape. Normally my account is business. Maybe I need to check my account individual. What are you think about this problem? Actually I try to change my account shape but Etsy is not accept my change. This really complicated. In this station what am I need to do?

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Amaradorn
Community Maker

Re: Sell product

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@KnittingForHopeGifts you will need to send them your tax and ID again. It needs to match your account as it is currently set up. Maybe reply to the email and ask them about changing the account type (shape).

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