Sale completed showing pending

I sold 2 helicopters. They were shipped.  Verified Customer received them. My phone app still shows order is overdue !  I’m afraid affecting rating. I have done everything to get it off and not show as order pending. Please help!

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NanaLetha
Inspiration Maker

Re: Sale completed showing pending

The app is very glitchy. Does it show shipped when you use a browser?

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ChillwolfArt
Conversation Maker

Re: Sale completed showing pending

I have never used the app, but have heard the same.
(Always use the same desktop computer, browser, OS)

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Re: Sale completed showing pending

Thanks   Do not like it showing on my phone that have an open order. 

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