Hello, I'm sorry, I don't speak English well, why is there a cancellation of the purchase of digital goods in the store? Has the purchase been canceled, but does Etsy charge money for updating the list and deduct the commission, even if the product is not sold? And why are they being canceled?
Screen https://drive.google.com/file/d/1TLhKEHeuPDfJtZ62fy3aAOHpAdmYSvUM/view?usp=sharing
@DesktopPreset: If Etsy cancelled a sale it is almost always because of a payment issue and all fees which were charged are refunded (check your Payments page). Often orders are cancelled before the shop is even aware of them.
By the way, most people will not click on an unknown link - too large a security issue.
@DesktopPreset: If Etsy cancelled a sale it is almost always because of a payment issue and all fees which were charged are refunded (check your Payments page). Often orders are cancelled before the shop is even aware of them.
By the way, most people will not click on an unknown link - too large a security issue.
thank you )