Running a sale has made my prices go up....how to put off buyers!

[SpindleTreeStudio]

Hi Everyone,

I have an Etsy shop selling digital craft items. I'm based in the UK. I have just had to end a sale early as it made all my pricing rally messed up.

One of my listings was showing as £1.68 with the original price of £1.50 crossed out and "10% off" on the main shop screen.

When you click into it it showed as sale price £1.40 with 'VAT included' next to it. I've no idea how much it would actually cost to buy it!

I have looked at other people's digital listings in the sale. On listing I looked at shows as £10.62 with 70% off (original price crossed out shows as £10.44 and when you click into the listing it shows £8.85 "VAT included". I'm wondering if the customers are charged £10.44 and the seller is told they paid £8.85??

Even if it's VAT difference it doesn't explain why the sale price is more than the original price? No-one wants to buy when they don't knowhow much anything costs!

Any ideas?

Thanks

Jemma

[CappuccinoLace]

It's a display issue.

When you put digital items on sale, etsy shows the Sale Price (VAT included) with VAT added. Making it a higher priced than the crossed out original.

It only happens on shop page and search and not individual listings or cart.

It's a years long display issue, that etsy either can't work out how to fix, or won't fix.

There's nothing you can do.

[SpindleTreeStudio]

Thanks for your comment, it's crazy and confusing. Basically I can't run a sale. You'd think they'd want to fix anything that might put a buyer off!