I respond to genuine messages within 12 hours, please reinstate my 5 star rating and visibility as I work hard to keep customers happy.
There are only other sellers here, I would send a copy of the downloaded stats to Etsy, if they are incorrect
You shop is showing all the star seller badges
@FINALWILL: Not sure what your issue is since, as mentioned, you have all the badges and Star for September.
"I respond to genuine messages within 12 hours" For Star Seller you need to reply to (or mark as SPAM) the FIRST message of EVERY NEW INCOMING THREAD within 24 hours. It does not matter who sent it, the subject matter, if it is a duplicate or blank or anything else.