Reserve missing all my money

[AblesAndNooks]

I had over 700 in my reserve and now it is saying zero?? My 90 days is not up yet.

Has this happened to anyone else?

[hopeandjoystudios]

Ohhhh Etsy.. There are others reporting it..check the other forum posts.

[ChristmasIsLove]

Reserve money is released as you post evidence of shipping. Or maybe it's an Etsy glitch...since there seem to be other threads on the issue.

[hopeandjoystudios]

They are reporting it is just disappearing and not being deposited.

[ChristmasIsLove · Accepted solution]

Thank you. I see that now...

@hopeandjoystudios @AblesAndNooks 

ETA: And Admin has alerted the Engineering Team:

https://community.etsy.com/t5/All-Things-Finance/Reserve-money-gone/m-p/140979531

[FabioMcMustache · Accepted solution]

Hello,

Our engineers are currently investigating a potential technical issue affecting the Seller Payment Account Reserve. Please stay tuned for updates and otherwise feel free to raise a support ticket by visiting etsy.me/help.

PSA: Before creating a new thread, please look at the most recent posts in the Community Forums. 

Thanks!

[ElysianArtisanCA]

Wow. Just when you think things can't get better.

The reserves are going.. missing.

[JJewellerySuppliesUK]

@ElysianArtisanCA You can't make this stuff up!!