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Request to review star seller status

My star seller status was removed this month do to message responses however I've responded to all my messages on the same day except for a message from Etsy that was just a notice and said do not reply.  Could someone look into this for me?

 

Thanks,

Chris Price

RedFive Labs

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Re: Request to review star seller status

I can just about guarantee you that nobody from Etsy will revise your SS status, sorry.  At least not here in the Forums - it's mostly just your fellow Sellers.

You could try to reach Support here - (found in the HELP section)

https://help.etsy.com/hc/en-us/requests/new?segment=selling

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Re: Request to review star seller status

You can download your message response history to see if there are any messages you might have overlooked.  Find the download under "Customer Service Stats", click on the "message response rate box" and then you'll see at upper right a link to download your stats.

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