Renewal of Listings NOT working

Attempting to renew expired listings. It is not working, you can see it thinking/spinning and 

nothing happening. NOT working, reporting. There have not been any technical issues for a long time. 

Thank you Etsy for addressing this. 

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Re: Renewal of Listings NOT working

The same for me and many others since about 837 am EST today. Cannot renew listings, cannot deactivate listings.

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Re: Renewal of Listings NOT working

This has been going on for a few days. Can't list, renew, add discounts, verify ID, etc. It's a mess.

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Re: Renewal of Listings NOT working

Cannot renew listings. cannot deactivate listings

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wyogems
Crafty Poster

Re: Renewal of Listings NOT working

Now going on day number 2 for me. I cannot relist expired listings. 

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Re: Renewal of Listings NOT working

Day two for me outrageous

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wyogems
Crafty Poster

Re: Renewal of Listings NOT working

why is there a "Success"  banner at the top of this thread?

I would say not. 

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Re: Renewal of Listings NOT working

I just counted 17 other threads on this--it has been going on for days and Etsy has not addressed it at all. Guess they all went on vacation?

 

anyhow--why doesn't everyone post on the other 17 threads--do you think Etsy  just might notice then? Yes, I am snarky when things don;t work right and it goes on this long!

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FirstLightPhoto
Inspiration Seeker

Re: Renewal of Listings NOT working

Same thing in my shops.

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Efsterling
Inspiration Seeker

Re: Renewal of Listings NOT working

same thing with my shop as well.... I called tech support ... on the phone forever with them all they could do is suggest getting rid of Cookies on my browser.   they could have said there is an issue and we are working on it.  VERY SAD

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Efsterling
Inspiration Seeker

Re: Renewal of Listings NOT working

if you click on the image in listings manager as if you are going to edit the listing, clicking on the black "renew" button at the bottom of the page works for me but doing these one by one isnt practical if you are renewing a lot but this may help if you are doing a few.

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alwaysyesterday
Inspiration Seeker

Re: Renewal of Listings NOT working

Thank you, that worked for me as a temporary fix!

 

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Recyman
Crafty Poster

Re: Renewal of Listings NOT working

Go to the listing of the item, at the top you will find the Listing Tools bar. There is a Renew link. It works for me, it doesn't work elsewhere.

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Re: Renewal of Listings NOT working

even this workaround did not work for me. Still cannot renew.

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Styleon
Crafty Poster

Re: Renewal of Listings NOT working

I tried this and it did not work for me.  Hopefully it is working for others.

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PowderBlueBijoux
Conversation Maker

Re: Renewal of Listings NOT working

I can relist on my phone but can't relist on my desk top.

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Re: Renewal of Listings NOT working

Not working for me. I am not able to renew even using that method

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Re: Renewal of Listings NOT working

ETSY wherever you are, why are you not making any response to this issue? There have been complaints on several threads for days - I am on day 3 of not being able to renew listings. I can do it one-by-one from my shop page, painfully slow. Expired listings cannot be renewed at all. This is unacceptable, and is not what we pay our fees to a "reliable" site for. The moderators ARE on the forum, so why is this problem not being passed on and dealt with?

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OuroPortugues
Inspiration Seeker

Re: Renewal of Listings NOT working

 I try to deactivate an item, since was sold on other place, and was unable yesterday on computer as today on the phone

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Re: Renewal of Listings NOT working

I hot it to work by doing it the normal way but in the App. Hope this helps people!

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Re: Renewal of Listings NOT working

Try clicking on the actual listing like you are going to edit then at the bottom you will see renew now and agree to pay the .20 cents it was the only way I could work around the error.  It still seems like it is working - lol at least the monies were subtracted from my account!  

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Re: Renewal of Listings NOT working

mine wont even get that far.

 

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Styleon
Crafty Poster

Re: Renewal of Listings NOT working

I usually renew this way and it's not working for me.  I also tied the batch renewing button at the top of the page and. it does not work either. 

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Re: Renewal of Listings NOT working

---- Since Friday July 8th ----

Cannot Bulk Edit Items... 

Cannot Delete Items...

Cannot De-activate Items...

Uh-Oh Banner Popping Up Every Time....

Cannot Contact Etsy via Help... Whoopsie!  

WHAT IN THE WORLD ETSY! 

GOOD GRIEF!   

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Re: Renewal of Listings NOT working

cannot renew for 3 days and when I hit contact us for support.. OPPSIE

Browser is up to date as well

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