How can I remove this service. It is of no use to me and when it does work, it's used on items that I hardly make a profit on as it is. I want it off. I will do my own advertising.
shop manager > marketing > ads > etsy ads
(this link should take you there but if not, you can follow the progression above)
https://www.etsy.com/your/shops/me/advertising?ref=seller-platform-mcnav
Here's the help article on it -
@JACKIESNEEDLEDESIGNS Pause the Etsy Ads in your shop dashboard.
If you mean Offsite Ads rather than the ads that show up in Etsy search then you need to go to
Shop Manager / Settings / Offsite Ads and confirm multiple times that you want to turn them off