ampersay
Community Specialist
Community Specialist

[RESOLVED] Failed Bank Account Verification Banner Appearing on Verified Shops

We experienced a technical issue on January 19, 2023, where a banner in Shop Manager incorrectly notified some sellers their shop was suspended pending bank account verification. This has been fixed, and we’re sorry for any confusion it may have caused! 

For those impacted who have already verified your bank accounts, rest assured that your shop was not suspended as a result of this issue. 

At this time, if you are still seeing a suspension notification in your Shop Manager, you may need to verify your bank account information. Learn more

Please feel free to reach out to us via our Help Center with any additional questions you might have. You can chat with a member of Etsy’s support team 24/7.

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