1. The reply button in the Etsy forums is greyed out; I can't reply.
2. I can give a "thumbs up" to comments but I am unable to remove that if I change my mind.
Both of these things just started this morning, I think within the last hour or so.
Hello @PrairiePrimitives ,
Please email community [at] etsy.com with screenshots of what you're seeing, and we'll take a look.
In the meantime, I checked your profile and settings and did not identify any issues that would prevent you from replying to open threads. Consider clearing up your Etsy-related cache and cookies, as well as trying a different browser as that usually fixes most common access issues.
Thanks!
You might try a different browser.
Is the thread closed? When moderators close a thread the reply is greyed out.
Clean out cache and cookies.
Testing to see if I can Reply (just Signed In).
ETA: Yes, desktop computer, Chrome.
@PrairiePrimitives - Hopefully this was just a glitch. Anyway, posting this and " @ " you. If you don't get one of those forum notifications then there may still be problems?
Hello @PrairiePrimitives ,
Please email community [at] etsy.com with screenshots of what you're seeing, and we'll take a look.
In the meantime, I checked your profile and settings and did not identify any issues that would prevent you from replying to open threads. Consider clearing up your Etsy-related cache and cookies, as well as trying a different browser as that usually fixes most common access issues.
Thanks!
@FabioMcMustache Thanks! Seems to be ok now. I didn't take a screenshot when the button was greyed out, sorry.