Quantity on sold items problem

[LouiseFultonStudio]

Most of my items are one of a kind, so the quantity is listed as one. Two hours ago, a buyer purchased nine items. Six of them said SOLD OUT. All good! But to my horror, the other three were relisted automatically. One of them had a quantity of two still available. I have now deactivated them so non-existent items aren't available. Am I going mad? Or is it a technical issue with quantities? 

[JMOldeVintage]

@LouiseFultonStudio - Possibly you made an error when doing the original listing & entered '3' available?

However, could this be an Etsy glitch? Yes, it could be. Many shop owners report that their listings suddenly auto-renew after the 4 month time frame. They never opted to keep the default automatic renewal & had chosen Manual. They now take to checking their listings weekly and bulk edit if needed. 

Sadly, I am never surprised by the glitches that pop up. There have been other threads where buyers were able to purchase sold-out listings. At least you caught this one. 

[PillowDetails]

I'm sorry to say, this is almost always a Seller error.  You can check, by going to the last time an item sold (on your Orders page) - that you believe was the last one - then look at that date on your Payment Account to find the sale.  See if there is a 20 cent relist/renew fee - then you'll know the listing had a quantity greater than one.

[beachartz]

That's scary! I make enough mistakes without something like that happening! Aaaaaack!

With all of the behind the scenes tech upgrades being done, normally the buggy and glitchy stuff gets worked out in a beta test. Not this time. 

[TheRubyPostOffice]

I have quantity problems quite a bit. Etsy denies that it happens, but I know, for a fact, it does happen.  Just as an example, all of a sudden one of my listings will show 8 available, when there were previously only 3 in stock.  This kind of thing has happened quite a bit over the last 7 months, or so.  Nothing you can do except keep an eye on it.