Provided information reqested by Etsy, but shop not released from holiday Mode?

[ShorethingsShop]

Hello there!
Just wondering if anyone has had an issue with their shop not being released from Holiday Mode?

Provided the requested information 3-4 weeks ago, but still nothing

Hard to find an option in the help centre to report this, don't really need to file an appeal?

Anyone have any ideas on how and where to best go about reporting this?

Thanks

Richard

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.