Provided everything Etsy asked regarding ID and VAT, still my shop is on hold

[DogDayAfternoons]

Hi there,

I have an Etsy shop since 2009, quite busy, 5 star seller. I am based in the Netherlands (and partly in France, but I always ship from the Netherlands, where my home address is). 

Today Etsy decided to put my shop in the vacation mode as they are asking for my ID and VAT number. I provided this right away, but my shop is still on hold. 

I have send about 3 or 4 emails, explaining I did everything they ask, but still, no working Etsy shop. Customers are sending me messages now, as my shop is never on vacation mode. 

Are there more people from the Netherlands (Europe) with the same problem?  And what did you do to resolve this problem? 

Hope to hear from any of you. 

[CraftyCornishMaids]

If you have a full VAT number, you need to enter it in the field in the "legal and tax information" section

It should be something like this

NL000099998B57

when you enter it, etsy checks it against the EU database, to make sure it's correct, and it matches your legal identity

[FeltGardenBoutique]

Same thing happening with my shop 

[BayouGlassArts]

Im in US, same thing is occurring here.