Velonara
Inspiration Seeker

Problems with new shop

Hello everyone. I am opening a second store. Whenever I've opened a shop, Etsy would make a small deposit for me to verify my bank account. In this case, they have not required that deposit (nor did they send it to me) and yet the only listing that I have active has already been charged from my bank account. Also, the new store also does not allow me to add estimated delivery times. Is this normal or is it a bug?

Thank you very much

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Re: Problems with new shop

not sure that anyone of us, who are not Etsy and not involved with how Etsy does stuff, can answer your question.

If you can list items, chances are you're fine. But I would suggest removing the word 'healing'...because you can't say what isn't provable...

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Velonara
Inspiration Seeker

Re: Problems with new shop

Oh, the store is under construction, I have a lot to do and things to change. I haven't uploaded ads for my products yet because I'm taking photos of the jewelry. I like to talk about the mystical properties of gemstones in my products, but I will never say that they cure an illness or can replace any medical treatment. Anyway, I will be careful with the descriptions of my future products.

 

 

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DesertChains
Conversation Maker

Re: Problems with new shop

Fyi, in your FAQs, you can shorten the link to


https://www.etsy.com/listing/1221608164/add-tracking-to-your-order

Everything from the question mark to the end is tracking information and not part of the link.

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Velonara
Inspiration Seeker

Re: Problems with new shop

Thank you very much, I didn't know that! ^^

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Amaradorn
Community Maker

Re: Problems with new shop

@DesertChains 

You actually don't need anything after the listing number.

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DesertChains
Conversation Maker

Re: Problems with new shop

@Amaradorn 
Very true. In this case, though, it might be useful to keep the listing title so buyers will know what the link is for.

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NanaLetha
Community Maker

Re: Problems with new shop

Etsy does not charge your bank account for anything. 

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Amaradorn
Community Maker

Re: Problems with new shop

Etsy can be a bit slow with some things. I expect they will ask you to verify your bank account in time.

I think, if I remember correctly, estimated delivery times are created automatically by Etsy depending on your processing time and location of the buyer.

Regarding your one listing - personally I would not create a separate listing for tracking (customers may not see it if they don't visit your shop) but add it as an option when you set up your shipping profiles.

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Velonara
Inspiration Seeker

Re: Problems with new shop

Thank you very much, I will have It in mind! When I start putting listings on the store, I will add the tracking number option to the shipping profile ^^

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