It’s been 2 days now that it is impossible to renew or edit listings.
why don’t they inform us about what is happening and how long this will last?
Did you try the actual listing and renew or edit that way? It's above your listing photo ?
It is the same at my end. Some of my products are not visible to the customers and the system is not enabling me to feature them. I am getting an error message '...something went wrong...'.
I am not even sure how long this problem has been for as I do not check often my ETSY account. How can this be fixed?
I'm afraid you'll just have to wait and hope that the Etsy tech team fixes it on monday.
Hi ,I contacted Etsy customer service yesterday and was told it's a technical problem and Etsy are aware of it. I can't renew anything either. I was hoping it would be fixed by today.Marie
Same issue here. Renew button from Expired Listings page does not work.
Have you tried clicking into the listing like you were going to edit it and then clicking renew at the bottom of the page?
I've had same issue when trying to renew by clicking the "checkmark" on each listing within the "Listings" page of Shop Manager. However, if I actually open the listing, either in the Listing Manager or from my shop pages, THEN click "Renew" at bottom of page, the renewal works (it worked for both listings that were still active and those that had already expired).