Problem adding photos to reviews for items I purchased

No matter which browser I try--Chrome or Microsoft Edge--I can't add photos to my reviews. (I have no trouble adding photos to my own shop's listings, only reviews for items I purchased.) The particular shops do allow buyers to post photos, so it can't be that mine are blocked in any way. And I understand there's a time limit that applies. I'm well within the available time frame for editing reviews. But every time I try to upload, a message displays saying, "Oops, something went wrong uploading your image."  Is it because these are photos of items currently for sale in my shop? Anyone else had and resolved this problem? How did you do it? Thanks!

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Re: Problem adding photos to reviews for items I purchased

I am having this same problem and came here trying to find a solution.

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Re: Problem adding photos to reviews for items I purchased

I can't upload my photos to my new listing. What am I doing wrong. I am on thew new version and I tried to use the old one and not luck. Could someone please give me some advise. I have been on Etsy for at least 7 years now. Thank you for helping me.

Mary Jane

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