Its almost a month (Dec 25) now when they put my shop on Vacation mode. This is the second time I open this case on this forum. The first one, I have the team from Esty Trust and Safety "Bruno" emailed me. Given me the link to upload documents. I uploaded everything what they asked for. Now over a week now. But I'm still on vacation mode. They hold off a fund from my sales for $353. I have bill to pay, and this money can help. But since my account was on hold unable to make a sales and hold the money I got from sales I'm in serious trouble paying bill. MODERATOR please help. I am also a STAR SELLER since December. My shop is 9 year old and all my documents are verified otherwise my shop wont be here for 9 years. I wonder what's really the problem is.
