SweetMollyJaynes
Inspiration Seeker

Pictures not Uploading and getting an Error

I am frustrated.  It seems that every time Etsy tinkers with the site, my shop experiences issue after issue and, of course, there's no support to help one through it.  I just took pictures of a new item and they will not upload and the error is "invalid nonce."  I have no clue what that is.  Has anyone experienced this and/or know how I can remedy this?  Thanks so much in advance.  

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Re: Pictures not Uploading and getting an Error

I had never heard the word Nonce before! When I looked up that error code, it refers to caching issues, etc. So have you tried clearing your browser's cache? Or deleting cookies & trying a new browser? 

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SweetMollyJaynes
Inspiration Seeker

Re: Pictures not Uploading and getting an Error

Thank you, CanningCrafts.  I will try that.  I looked it up as well but didn't really understand what the heck it meant.  I'll try what you've suggested.  Thanks for your time! 

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GlitteramaCrafts
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Re: Pictures not Uploading and getting an Error

Ooh, that word has a much different meaning in the UK!

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Re: Pictures not Uploading and getting an Error

@SweetMollyJaynes: The error message you are getting is intended for a developer not an end user, and means that something is going wrong on the back end. Depending on the cause of the error, sometimes it is sporadic or intermittent so retrying later may work. It does not hurt to do a hard page refresh (<Ctrl><F5> or <Ctrl><R> depending on your browser) before retrying.

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