UStamp2
Post Crafter

Photos on Listings Not Showing?

Doing some listing this morning and all the photos are uploading but show as a black box on the listings. 

Anyone one else having this issue?

Yes, I tried signing out and resigning in to Etsy, yes, I checked browser updates-I am good!, yes, I checked this board and others for same issue.

Yes, I inquired to Etsy technical support and haven't heard back yet. 

My photos are of the correct size/pixel, etc. Never encountered this problem before so thinking it is on Etsy's end.

 

 

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NanaLetha
Inspiration Maker

Re: Photos on Listings Not Showing?

I see your photos. Using my iMac and Safari.

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ChillwolfArt
Conversation Maker

Re: Photos on Listings Not Showing?

I see all of your photos (desktop computer, Chrome).

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FancyTogs
Community Maker

Re: Photos on Listings Not Showing?

If using a browser try clearing the cache (not the cookies, not the history).

Were you looking at the preview of the listing page? . . . that has a reputation for being a bit buggy.

It may possibly be due to a slow internet connection. It could be your internet service provider, and sometimes your local internet router will get its knickers in a twist, either with their internet connection or the wifi connections (channel congestion). If problems persist try rebooting your internet router (unplug power, wait a minute & then re-power).

Or it could just be Etsy being dippy.

 

Lawrence (Clare's other half)

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FancyTogs
Community Maker

Re: Photos on Listings Not Showing?

A safety note on electrical items: many US 120V electrical appliances are not suitable for other countries that run a higher mains electricity voltage.

Lawrence

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