Currently, when adding pix to a listing, an error says photo needs to be under 10MB. I’ve edited, & still get the red [error] box.
Also, when a customer asks for more detailed photos, I get the dreaded red box saying:
[Hmm. Something went wrong. Please try again.]
I’m sure it’s me, or my system (MacBook Air) but have no clue how to fix further. Yes, I turn system off, clear cache & delete history daily.
Headed to regular job so I probably won’t be able to see responses until tomorrow.
Thanks so much, Teresa
Hopefully there might be something helpful in these Etsy articles:
https://help.etsy.com/hc/en-gb/articles/360016260113-How-to-Edit-Your-Listing-Photos
https://help.etsy.com/hc/en-gb/articles/360000337987-How-to-Resolve-Issues-With-Shop-Images
Hopefully there might be something helpful in these Etsy articles:
https://help.etsy.com/hc/en-gb/articles/360016260113-How-to-Edit-Your-Listing-Photos
https://help.etsy.com/hc/en-gb/articles/360000337987-How-to-Resolve-Issues-With-Shop-Images