carlislelavender
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Permanently Suspended Account

I opened a classic sewing shop aproximately a year ago. Sewing is a hobby for me, not necessarily a financial one, but I like making things. I have sold a few items with no issues then suddenly I get an email stating my account has been permanenly suspended. I had already mailed out 2 orders and Etsy refunded their money. So now I am out the product, money and shipping costs.  No reason given. I filed an appeal and I realize I will have to wait for a response, but how frustrating. I wish they would give a reason and if it is a correctable problem allow us the opportunity to do that. I do have another shop, but it is completely different (lavender products). Any suggestions from those who have gone through this? Thanks

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Re: Permanently Suspended Account

What were you selling? Were you selling anything using trademarked fabrics?

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Re: Permanently Suspended Account

No TM'd fabrics, looks like it was mostly flowers or solid colors.

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Re: Permanently Suspended Account

First, I don't know if the disclosure of your second shop was enough to satisfy their requirements, but maybe it was since I was able to find it. Not sure if your disclosure of this shop was enough in that one, because I can only see the front page in the cached version. 

You were selling kids clothes, and there are a lot of restrictions with kids clothes. Do you know for sure you were following all rules around them? Here is the page with details to check over, https://www.etsy.com/legal/policy/childrens-clothing-and-products/239344787532

 

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