YAMOKU
Inspiration Seeker

Payouts blocked - confirm seller info bug - no response from support

Etsy has blocked payouts/disbursements from my store due to "incomplete seller info". 

The issue is that I have filled out all possible information (tax, legal, etc.) and Etsy is not telling me what info is missing, and the continue/submit button is greyed out. The only thing that's missing is EPR (France), however I have removed EU destinations for now in case this was an issue. 

This is infuriating because firstly we have provided all possible relevant details, the site is not indicating what is the error, and Etsy hasn't responded within days of raising a ticket. 

Anyone else had this issue and got around it? 

 

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