PinDreamsOn
Inspiration Seeker

Payment account request funds option gone

Hi all,

Has anyone experienced this. In the last week the option to do request now is gone from my payment account. I usually have it set up to deposit once a month but use the request now when I need to buy supplies. This option is gone and I havn't been able to get any answers from etsy. It is not an issue of not having enough funds. 

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NanaLetha
Inspiration Maker

Re: Payment account request funds option gone

I can see it using my desktop and Safari browser.

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BootifulLabels
Conversation Maker

Re: Payment account request funds option gone

Check that your billing credit card hasn't recently expired. If that happens Etsy freezes you funds to ensure they have a funding source to cover any refunds that might arise.  Once you update the card details you should be able to access your funds again. 

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NoFrogsAllowed
Conversation Maker

Re: Payment account request funds option gone

Monday's payments are currently being deposited.  Wait an hour or so and see if the request funds early button reappears after all the deposits have gone through.

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Re: Payment account request funds option gone

I thought I'd seen a thread on this topic last week? 

Also, am I the only one who had a huge red banner spread out on the shop finances - payment account - page when the credit card on file expired? 
Now of course, some may not realize that it needs to be up to date to receive payment. But it's really hard to miss the warning notice. 

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Amaradorn
Community Maker

Re: Payment account request funds option gone

It's Monday! (wink) If you have weekly deposits then your deposit will have been sent today. Therefore there are now no funds available to be deposited. Check tomorrow when any funds from today's sale(s) have become available and then see if the option is there.

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