Payment account not sending weekly to my bank as per settings

The income from my shop payments account is set to transfer funds to my bank account on a weekly basis, this week however todays payment is showing as being set for February the 17th,- next week.

I have checked my payment account settings and they are still weekly, so I don't understand why this weeks payment is being ignored and assume that it is a technical bug?

Cashflow is an important factor in my business and I can not afford for Etsy to simply decide to skip payments and given there is no reason for this weeks payment to be skipped despite my settings being set at weekly deposits, I can only assume ti is a bug of some kind.

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NanaLetha
Inspiration Maker

Re: Payment account not sending weekly to my bank as per settings

The date changes first, then later in the day the deposit is sent.

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MERSACCI
Crafty Poster

Re: Payment account not sending weekly to my bank as per settings

Same here. I hope Etsy is fixing it.

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Re: Payment account not sending weekly to my bank as per settings

Also having the same issue, first time in over 10 years on Etsy that this has happened. 

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MERSACCI
Crafty Poster

Re: Payment account not sending weekly to my bank as per settings

They are aware of this issue and are trying to fix it.

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Re: Payment account not sending weekly to my bank as per settings

mine just changed from the 17th to today's date for the deposit.  lol.  the elves are at it again.  

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Re: Payment account not sending weekly to my bank as per settings

I had this this morning, normally payments comes through in morning around 11, but today it came around 2pm

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Re: Payment account not sending weekly to my bank as per settings

I have two outstanding deposits not deposited! I need to order supplies! I hope they get it together! My money is lost in limbo! Not in my Etsy shop and also not in my bank!!!

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Re: Payment account not sending weekly to my bank as per settings

Same here! It’s so worrying.

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SVGRox
Conversation Maker

Re: Payment account not sending weekly to my bank as per settings

Sounds like possible testing in the live system again

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Re: Payment account not sending weekly to my bank as per settings

Me as well this week, my payment date was set to Feb 14 and the system changed it to the 17th. No idea why.

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Re: Payment account not sending weekly to my bank as per settings

@BuyfromGroovy: Possibly because the 16th is a Sunday?

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