Pattern Site

[PhillipJGordonArt]

Hi, I have been trying now for 10 days for support from etsy in regards to my pattern site. nobody seems to answer?? the chat says someone will be available in 3-4 days, this is everyday the same message.. any ideas on who can help me? I also sent 3 emails but no response, this is very bad. I reconnected my pattern site, but I cannot access it, as it says the site cannot be reached, 10 days now, any help would be appreciated, thanks Phillip

[TheVintagePineapple]

Sellers have been complaining about Pattern for years now.  It hasn't been supported for years either.  Put ''Pattern not supported'' into the forum search box and you'll find page after page of OPs complaining about the problems with Pattern and lack of support.  Checking the dates of some of those OPs will be surprising.  So don't hold your breath waiting for a response. 

[PhillipJGordonArt]

Thank you, well it was all working before I deactivated it a few weeks ago, but I just reactivated it and this problem occurred, thanks anyway. I just want my own website

[JJewellerySuppliesUK · Accepted solution]

I would start your own actual website instead of Pattern which is connected to Etsy.  It is very simple to do (Shopify or Wix for example) and you will have much more freedom to do what you want and not incur the same level of fees.  Plus I am sure customer service on these other platforms is great but I have never needed to use them which says something about how easy and reliable these other sites are. 

[PhillipJGordonArt]

Thank you, much appreciated!

[Precisioncraftlaser]

Shopify is great and you would be surprised at how many customers you will get over time that despise Exxy. There is a whole world out there that doesn't come here.. 

[ZenCatPottery]

@PhillipJGordonArt  I have a website through WIX.  Someday I will sell through that website, but for now I have photos of my work and when someone clicks on them there, they are brought to the item here in my Etsy shop.