Partially Missing Titles

[AlluringArtbyGerry]

First off all my main photos were switched to other photos by Etsy so I had to delete those photos to get my main photo to reshow.  That seems ok now, but each listing lost a photo or two in the process!

Today, ALL my titles have been shortened to just a couple words!  Example ... Hand Carved Hand Painted Art Gourd, Art Gourd Home Decor, Beautiful All-Occasion Gift ... ALL have been shortened to just "Hand Carved".  What on earth is going on?  Why is Etsy changing our photos & our titles when Etsy has told us to use all the spaces in titles & make sure the words in titles were also in our descriptions & our tags as well???

I follow Etsy's rules so why does it seem like Etsy is trying to mess up my shop?  Sales are bad enough due to the economy, I really don't need my photos tampered with nor my titles shortened so they don't even state what the items are!!!

[PlatypusDream]

All of these are TESTS. They are only by user, and not everyone sees them.

It will be for a short time.

Don't constantly adjust your listings, or you will just be adjusting them back again when the test is over.

https://www.etsy.com/seller-handbook/article/128628130971

[AlluringArtbyGerry]

What tests, & why wasn't I informed of these "tests" if Etsy is practicing these tests on my shop?  It sure would be nice to be told about such things, don't you think so?  

[PlatypusDream]

And yes, many of these tests are inane and stupid and make no sense at all.

You won't be warned. It's just how Etsy is.

¯\_(ツ)_/¯

[AlluringArtbyGerry]

It honestly makes me wonder if Etsy wants us hand made sellers to just get so fed up with all the "testing & crazy stuff" so we just quit.  Then Etsy can make more money from the mass produced garbage that is overtaking the site & hurting those of us who actually follow the rules & make what we sell!

[ChillwolfArt]

@AlluringArtbyGerry  Two days ago, I discovered my Titles chopped off. I was in this test as well (I'm still seeing Titles chopped off). Hovering over the Title did not change anything; the words were gone.  I usually don't change anything when test are going on, but this was so ridiculous.  I noticed the only Titles which showed in their entirety were ones where Sellers used NO punctuation.  So I took all of the commas out of my Titles. Now my Titles show in their entirety.  I'm seeing Titles which read: 10".  Another that says: "Boo".  I'm pretty sure these Sellers have no idea their Titles are chopped off (to those who are in the test).  The thing is, Etsy recommends separating phrases within Titles using commas.  Yet if you do, users who are in this test will see your Titles chopped off at the first punctuation. It makes it look like the Seller made a mistake.

Etsy doesn't inform us of tests.  They used to have a page dedicated to that, but they did away with it.

[TimeSpanTreasures]

@ChillwolfArt 

Always nice to see your spooky flyers back!

@AlluringArtbyGerry 

The tests get stranger and weirder....they make no sense, 

It sure seems like Etsy doesn't want buyers to be able to have a good browsing and buying experience. 

[ChillwolfArt]

@TimeSpanTreasures  Thank You, Karin:)

[SugarTaffySoap]

@AlluringArtbyGerry  Here's a Sellers Handbook article on Etsy experimentation if you're interested in reading. 

https://www.etsy.com/seller-handbook/article/128628130971

[C20Ceramics]

 I've just noticed as well all the truncated descriptions on many of my listings down to 1 or 2 words (eg. Coffee cup ) instead of displaying what the description actually is which requires 5 words in most cases. Customers will be looking at a photo for example which says "Arabia Finland" and nothing else.....Cup? teapot? vase? incorrect photo? so they will move on thinking that this is a careless or lazy seller who can not bother to call something by the correct term at least! . Someone at Etsy needs to be held to account for the damage they are doing. 

POTENTIAL BUYERS CAN SEE this ridiculousness ......whoever is saying that they can not is incorrect. Just log in as a buyer into any browser. Unless they are doing it by region or country possibly....but again...WHY??

Pity the poor sellers who have their description for an "Arabia Ruija Coffee Pot 1970s"  truncated to "Arabia" - making it even worse if the wrong photo is displaying as some users are reporting. 

[FruteJuce]

All of this coupled with the fact that many buyers do not read descriptions. Who is this going to benefit? Just seems like there will be more disgruntled buyers. 

[TheIvyEstate]

I am so glad I came on here, I've been panicking! I've only JUST gotten over fixing over 300 thumbnails to square images, now my titles just say "1980s Art School" or "1970s Carnation" when I'm selling vintage clothing! I lovingly give all my beautiful pieces names but now it looks stupid and ridiculous! I'm stressing so bad! How long is this test going to last?? I'm horrified.

[TheIvyEstate]

Quick update - I contacted support with my issue of concern with buyers not being able to see my listings as clearly with lack of description, and I was told it would be passed on as feedback with the test. Not sure if more people shared with support their concerns as well, but maybe worth a try at least? 

[C20Ceramics]

@TheIvyEstate Yes this is the standard canned Etsy response....it goes nowhere unfortunately.....even if you are lucky enough to receive a follow up email from an actual person who works at Etsy 

[JackisJustVintage]

What could the outcome of these tests be? Buyers prefer not to be able to find the descriptions or read the whole title? About as logical as buyers buy more from square photos. 

[RueDeLouvain]

The titles are cut off after the first comma or character that is not a letter (a dash, a parenthesis, a dot...). I quick edited some of the titles that have a comma near the beginning of the title and now the entire title shows up again. 

If it is a test and not some technical glitch, it's rather dumb as now the titles are one run-together sentence without interpunction. This is less easily readable for shoppers.

[CobnutCottage]

https://community.etsy.com/t5/Managing-Your-Shop/Current-Workaround-for-Wrong-Images-and-Truncated-T...