Paiement

[Onlyforvous]

Bonsoir à tous est ce normal que pour les commandes nous devions passer par des virements ?

[PlatypusDream]

Absolutely NOT.

Someone is trying to scam you!

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

[PillowDetails]

@Onlyforvous this is a scam - you have no sales yet in your shop.  Hopefully you did not give out any banking information.  They are preying on new shops, and some Sellers have lost thousands.

[BagmakerSupply]

@Onlyforvous: It is NOT an order - real orders will show up on your Orders & Shipping page and your Payments page.

If you have not already done so, you may want to read https://help.etsy.com/hc/en-us/articles/115015710308-What-to-Do-After-You-Sell-an-Item?segment=selli... for an overview how orders work for sellers.

It is a SCAM - if you provided any personal or financial information contact your financial institution immediately. If you provided any log in information you need to change those passwords.

You might want to read the excellent post by @bradgoodell  in https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema... and https://community.etsy.com/t5/Technical-Issues/Why-do-they-ask-me-for-my-e-mail-in-order-to-make-a-p...

Additionally there is also a very informative thread from @StickIt2M  at https://community.etsy.com/t5/Technical-Issues/Nefarious-activity-aimed-at-sellers-quot-The-user-nam...

There is also official information from Etsy at https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages?segm...