Page not found for my purchases and reviews

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I tried to go look at my previous purchases today and get a "page not found" error. Anyone else having this issue?  It isn't working on my laptop or the mobile Etsy app.  

The error message:

Uh oh! 

A Stitch has gone awry. Please try again later. 

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PrimFun
Community Maker

Re: Page not found for my purchases and reviews

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Clean out your cache and cookies.  Reboot your laptop and phone/tablet.   Use a different browser.   It may be your ISP.

Sometimes a page refresh does the trick. 

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PrimFun
Community Maker

Re: Page not found for my purchases and reviews

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Clean out your cache and cookies.  Reboot your laptop and phone/tablet.   Use a different browser.   It may be your ISP.

Sometimes a page refresh does the trick. 

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Re: Page not found for my purchases and reviews

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This worked! Thanks so much!! 

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Re: Page not found for my purchases and reviews

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I think they may be messing with things today because I was unable to get to my open orders for a minute.  It showed the "no orders here" page even though I had many open orders.  It's working now though.

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Re: Page not found for my purchases and reviews

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All fine my end, but agree with previous poster, try clearing your cache and cookies and try again.

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Re: Page not found for my purchases and reviews

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Same exact thing is happening to me. Cannot access purchases page from app. I have cleared cache/cookies, I have uninstalled/reinstalled app, done it all. I can access from my browser but a pop up annoyingly keeps coming up telling me to go to app!!! Getting very frustrating! Need help!

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artbyjocelyn
Conversation Maker

Re: Page not found for my purchases and reviews

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I have it happening as of yesterday. I have a 1 on above my Profile pic, as I did make a recent purchase, but when I click on Purchases and Reviews, a totally blank pop up window opens and I cannot go to any of my reviews or purchases. This is no matter what device I use, my phone, the desktop, diff browsers, etc.

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