The have filled out the info for package preferences to add box priority small box or a bubble mailer in the shipping setting section. However, when I go to print labels, the only option I see in the drop down menu is the priority small box, which means I have to manually add the package size and weight for each label. Printed 34 labels this morning and had to add that information in manually, which took a lot of extra time I don't have! In addition, one customer purchased the priority upgrade and this was not flagged when creating the label for this order - I had to keep an eye out for the postage price paid to make sure I applied the correct label to this order.
The package preference for the label presets was always working in the past, but right before I had this problem I had to change the package size and weight for one package, then later went back to the Package preference tab to add it back in and now it is not working.
Also, I understand that we can no longer send packages as First Class, but I don't see an option for "Ground Advantage", unless that is the same as Parcel Post Ground. If so, why don't they call it the same thing. Seems a bit confusing.
