Orders won’t show up on dashboard

Hello I am new to the Etsy community. However, I just had my first order placed with me through Etsy printify, but none of my orders are showing up on my Etsy dashboard or my printify dashboard. She said she had paid and the payment have went through on her end, but I can’t see anything on my end. What do I do

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Re: Orders won’t show up on dashboard

Your shop shows 0 sales.  Ask this buyer for an Order #.  

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Re: Orders won’t show up on dashboard

Wait. It can take time. The order may still be processing.

DO NOT ship any items that don't show up on your Dashboard.

 

Take the time to fully fill out every section your shop and read the Etsy Seller's Handbook.

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Re: Orders won’t show up on dashboard

If you don't see an order, it might be a scam, or the buyer has you confused with another seller, or the payment is still processing. 

There is nothing you can do until an order shows up as paid in your account. 

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Re: Orders won’t show up on dashboard

To reiterate, it is possible that it is a scam. You don't have an order until it shows in your shop and in your Payment Account. Scammers often target new shops and sellers, because they are not as familiar with how Etsy works as established sellers are. And scams seem to be unusually pervasive at the present time. Here's a thread about current common types of scams:

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

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