BrushesOfHer
Inspiration Seeker

Order state

Hi there I ve got a question regarding my shop in home dashboard I can see orders 1 but there isn’t any order in my orders tap in side bar is it a glitch or there’s something that Im missing here?

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Re: Order state

It’s a scam 

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NanaLetha
Inspiration Maker

Re: Order state

Did you get an email from Etsy saying you have an order?

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Re: Order state

Scammers tend to target new shops.
Things to read:

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.

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