One order said missing info.

[Banlu]

Hi

I did not get my star seller badge because it said one of my order is missing tracking info. I actually did put the tracking number but for shipping company I put other because I was not sure who would be the final company to deliver. Is there a way to correct that? I am working hard and really looking forward to that star seller badge. This is the only condition affecting me to get it.

Thank you

[CraftyCornishMaids · Accepted solution]

you have 3 days from marking it as complete/dispatched, to change the info, after that, you can't change it

[BagmakerSupply · Accepted solution]

@Banlu: For the shipper you should always enter the company YOU hand it off to and whose tracking number it is.

[Banlu]

Thank you for your replies