One of my listings disappeared from the search results

[PrintangoStore]

Hello everyone, one of my listings just disappeared from search results for a specific keyword, however, it can be found using some other keywords. It's active and can be seen via direct URL, and can be found with some keywords, but for some reason blocked for a specific keyword. I tried to use different browsers, different PC users, and different devices, but it's not found. 

Does any one have an idea about this?

Thank you

[OneEyeCatStudio]

Etsy has been shadow banning certain words recently.

https://community.etsy.com/t5/Technical-Issues/Several-shops-have-this-search-indexing-error/m-p/141...

What is the specific keyword?

[PrintangoStore]

The key word is "Savings Challenge printable", it's not banned, however, the listing shows in the search for all relative keywords but not this. I find it weird.

[Adorabilities · Accepted solution]

Sounds like frequency capping.

[PrintangoStore]

I didn't know such a thing exist! I just googled what that means and I found many sellers struggling with the same issue.  BUT THANK YOU, I guess that is exactly what is happening.

[Adorabilities]

@PrintangoStore 
And Etsy even mentions that they do this, somewhere in the "how to be found" help article. 
Hopefully it will just be temporary, and things will pick back up soon.

[ChillwolfArt]

You are right.  I did a search for "savings challenge printable"  (which is on the drop down menu), thru Pg. 5.  And did not see your Shop (of course, the Ads say "By Etsy Seller").  *Desktop computer, Chrome.

[PrintangoStore]

Thank you. I applied a filter to show me "Star Seller" and "Canada" (my location) the results were about 400 so it didn't take a lot of time to search all listings that matched the keyword and filters, mine wasn't found

Although I have another  3-4 listings with the same keyword and they were shown, but not the one I am asking about.

[ChillwolfArt]

@PrintangoStore   I'm going to go back and use the filters (I'll come back and tell you if it changes anything for me).

[PrintangoStore]

@ChillwolfArt Can I send the listing URL here or that is not allowed?

[ChillwolfArt]

@PrintangoStore   In this case, I think it's OK to post the listing (you're not trying to promote it, rather figure out where it is).
____________

Your filters change my results however.  I filtered as you did (Star Seller and Canada).  I went thru Pg. 5.  You have two listings on Pg. 1.
_________

You know what's odd; Etsy has always said it's best to use phrases in Tags & Titles (rather than 1 word).  Yet in my search results, at the bottom (the circular photos of which there are 8 of), 6 have one word under the photos.  Only two of the circular photos have two word phrases under them.

[PrintangoStore]

@ChillwolfArt thank you for your time, I guess I learned a new thing today

It will be better to just focus on other keywords and listings for me, I was just trying to know what may cause this.

[CraftyCornishMaids]

This has been happening for years, it mostly happens with best sellers, but they block it from the most used search term.

[PrintangoStore]

YES! That was the most keyword that actually bring sales in my store