I have changed to my new address. I can see my new address by default and second address is the same new address.
Why is it printing out my old address? I can not doing anything from here.
Please help.
Thanks in advance,
Diane
Do you mean its printing old address as the return address on shipping labels? If so then where did you change your address? Make sure you change it in shipping label options in shop manager.
Shop manager > settings > shipping settings > shipping label options.
Be sure to scroll to bottom and click save.
Yeah, that was it! I change in my account settings not on the shipping label options.
So happy that you helped me!
Thank you lots,
Diane
@MandalaGifts: "Why is it printing out my old address?" Printing it where - labels, invoices, packing lists, etc? Did you make the change before or after the order was placed?
Thanks for the reply. I changed my new address a week ago and today was my first order. The wrong address in on my shipping label.
This is a persistant problem for me as well. I have updated my shipping address as well as my pick up from address. The old return street address still prints on the label. The zip and city and state are updated. There is no way on the form options to update the street address
edited by me. Did you change your address under You and then make it the default address.
I'm having the same issue. I've edited my default address in my account settings and tried to in shipping label options, too, but there is no option to change the street address in Shipping Label options. I can only change the zip code, my name, and the city. Even after changing my name to the shop name instead of my real name, It prints my real name.
Go into a label and at the left hand top hit the edit button and see if that can change address.
THe other address area is under Payment settings under Finance. Tab address.
Also make sure to change legal information,