MandalaGifts
Inspiration Seeker

Old address keeps printing out when I changed it to my new address.

I have changed to my new address. I can see my new address by default and second address is the same new address.

Why is it printing out my old address? I can not doing anything from here.

Please help.

Thanks in advance,

Diane 

Labels (1)
Translate to English There was a problem fetching the translation.
1 Like
8 Replies

Re: Old address keeps printing out when I changed it to my new address.

@MandalaGifts

Do you mean its printing old address as the return address on  shipping labels? If so then where did you change your address? Make sure you change it in shipping label options in shop manager.

Shop manager > settings > shipping settings > shipping label options.

Be sure to scroll to bottom and click save.

 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
MandalaGifts
Inspiration Seeker

Re: Old address keeps printing out when I changed it to my new address.

Yeah, that was it! I change in my account settings not on the shipping label options.

So happy that you helped me! 

Thank you lots,

Diane

Translate to English There was a problem fetching the translation.
1 Like

Re: Old address keeps printing out when I changed it to my new address.

@MandalaGifts: "Why is it printing out my old address?" Printing it where - labels, invoices, packing lists, etc? Did you make the change before or after the order was placed?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
MandalaGifts
Inspiration Seeker

Re: Old address keeps printing out when I changed it to my new address.

Thanks for the reply. I changed my new address a week ago and today was my first order. The wrong address in on my shipping label.

 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
TheAftCabin
Inspiration Seeker

Re: Old address keeps printing out when I changed it to my new address.

This is a persistant problem for me as well. I have updated my shipping address as well as my pick up from address. The old return street address still prints on the label. The zip and city and state are updated. There is no way on the form options to update the street address

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Old address keeps printing out when I changed it to my new address.

edited by me.  Did you change your address under You  and then make it the default address.

Translate to English There was a problem fetching the translation.
0 Likes
CocoasCargoBay
Inspiration Seeker

Re: Old address keeps printing out when I changed it to my new address.

I'm having the same issue. I've edited my default address in my account settings and tried to in shipping label options, too, but there is no option to change the street address in Shipping Label options. I can only change the zip code, my name, and the city. Even after changing my name to the shop name instead of my real name, It prints my real name. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Old address keeps printing out when I changed it to my new address.

Go into a label and at the left hand top hit the edit button and see if that can change address.

THe other address area is under Payment settings under Finance.  Tab address.

Also make sure to change legal information,  

Translate to English There was a problem fetching the translation.
0 Likes
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.