Not receiving transaction confirmation emails

We are not receiving the transaction confirmation emails for sales made. Anyone else facing this issue today?

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Re: Not receiving transaction confirmation emails

I have been facing it since last October--some folks even longer.

Don't look to Etsy for a quick fix--or any kind of fix, ever.

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Re: Not receiving transaction confirmation emails

Yes, they are hit and miss.  Always have to look and the Orders & shipping page

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BluKatDesign
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Re: Not receiving transaction confirmation emails

I always check my dashboard. Use gmail,  other providers like comcast block Etsy.

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Re: Not receiving transaction confirmation emails

@SadaJewels: There are lots and lots of threads in this forum about issues with app and eMail notifications. Presuming that the eMail was sent, many bad things can happen between Etsy's mail server and your eMail client. The consensus is that a seller needs to check their shop for messages and orders at least daily via a browser (even their mobile browser) until these issues are resolved.

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