Not Able to Verify Business Info, Legal and Tax Information Page. Account is on forced Vacation Mode

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I discovered that my "personal name" on Etsy was registered as my business name, so I corrected that, and now my shop is suspended. I uploaded my ID and my identity was verified by Etsy. I got a confirmation email saying that I could now sell (again) on Etsy, however I am still suspended 24 hours later. I am still seeing the "action required, must add government issued photo ID" even though that step was recently verified.Also something weird: the page to upload my ID states my ID must match [business name], which of course is impossible since my drivers license doesn't have my business name. I really need this fixed ASAP!! I submit a help ticket but no response.

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ModKenneth
Community Specialist
Community Specialist

Re: Not Able to Verify Business Info, Legal and Tax Information Page. Account is on forced Vacation

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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Re: Not Able to Verify Business Info, Legal and Tax Information Page. Account is on forced Vacation

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Did you ever get this resolved? I’m currently going through the same thing and I am beyond frustrated.

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ModKenneth
Community Specialist
Community Specialist

Re: Not Able to Verify Business Info, Legal and Tax Information Page. Account is on forced Vacation

Jump to solution

Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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