VenerianOddities
Inspiration Seeker

New reviews not showing up.

So I went to check on my store today, and I noticed that my reviews jumped up from 1366 to 1389, but when I went to check, only 3 new reviews showed up, I tried sorting by recent, but the same 3 reviews showed up.

This was about 3 hours ago, I waited to see if they needed time to load in, but it stayed the same. I also checked the recent activity, again, only 3 new reviews showed up.

Is this a known issue? I've had this happen before with a few reviews, but they loaded in after an hour.

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Re: New reviews not showing up.

Are you sure it wasn't 1386, before the 3 most recent reviews brought the number up to 1389?

 

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VenerianOddities
Inspiration Seeker

Re: New reviews not showing up.

100% sure, also, I just remembered it was actually 1367 reviews before, someone left one a few days ago

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Re: New reviews not showing up.

Maybe someone else will have an idea or report the same issue, but receiving and having over 20 reviews missing in a short time is unusual.

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Re: New reviews not showing up.

Your shop shows 1389. 

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VenerianOddities
Inspiration Seeker

Re: New reviews not showing up.

Yes, but I monitor my reviews every day, I read each one, and when you go to check the reviews, only 3 new ones show up

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Amaradorn
Community Maker

Re: New reviews not showing up.

Are you setting the reviews to Sort by: Most recent?

You can also go to Settings > Options > Download Data - scroll to bottom of page and download all your reviews.

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