New Made to Order, digital order, went straight to completed instead of in my not completed box

Hi,

 

I just got a new digital made to order, and unlike all the others, this one went straight to completed. I have not completed the order; it is brand new. What do I do? I have contacted the customer and I will message them order when I done but can this be fixed. 

 

 

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Re: New Made to Order, digital order, went straight to completed instead of in my not completed box

Edit the listing in the old format back to made to digital.

It's an ongoing glitch.

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SVGRox
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Re: New Made to Order, digital order, went straight to completed instead of in my not completed box

It's a bug Etsy might be working on

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