New Listing Issue

I am trying to list a new item but it won't let me pick a category. It won't even let me create my own category either. Anyone else having this problem?

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Re: New Listing Issue

same, nothing is showing for me neither. nothing is searching, i cant add anything, cant save draft.

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Re: New Listing Issue

Me too, I didn't list anything for 3 days and I can't do a new listings ... 

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topsysattic
Inspiration Seeker

Re: New Listing Issue

Same here!  Hopefully this is fixed quickly.

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Re: New Listing Issue

Same problem - can't  list anything - any resolutions

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Re: New Listing Issue

Me too!!! 

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OllieBeeShoppe
Inspiration Seeker

Re: New Listing Issue

SAME!!! I came here looking to see if it was just me. I restarted my computer, tried on my phone etc. 

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Re: New Listing Issue

Having the same issue - no category, won't let me pick a category, cannot save a draft listing.

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PalmCreatives
Inspiration Seeker

Re: New Listing Issue

same here - must be an issue on Etsy's end

 

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Re: New Listing Issue

We are having the same issue.

 

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JoeBlake
Crafty Poster

Re: New Listing Issue

I listed some things about 30 minutes ago (about 1:40 PM on July 1st) but now I can't pick a category. This just happened but I'm sure it's a glitch they are working on.

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Re: New Listing Issue

Same here I can't select a category. Even if you go to manually select them, it won't let you. And I was on a roll.....

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Re: New Listing Issue

Having the same issue. I was able to create a listing earlier today ( 2 hours ago) Most likely a technical problem. It's too bad that seller's are not able to access an Etsy representative by phone or chat for questions and assistance  

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Re: New Listing Issue

I contacted them through chat, and it sounds like they are aware and working on it.

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HotTchotchke
Inspiration Seeker

Re: New Listing Issue

Me as well. This is so frustrating. I have a customer that wants to bundle 4 like items and I am unable to relist them for her. It would sure be nice if Etsy had a phone number to call so we to speak to an actual live person. 

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CollectorsFinds2
Conversation Maker

Re: New Listing Issue

I just listed a new item and changed category using the COPY feature of another listing , no problem. 

We never start from scratch, saves tons of time!

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Re: New Listing Issue

Same! This is maddening. This is my only time to make NEW LISTINGS. Come on, Etsy. Please fix ASAP!!!!

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Re: New Listing Issue

Agree! Etsy provided a wonderful service for sellers at one time. I'm surprised that Etsy would downgrade the Seller experience. Providing 24 hour support results in a much better company. 

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OllieBeeShoppe
Inspiration Seeker

Re: New Listing Issue

unfortunately I had to start over but it's working on my end now

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Re: New Listing Issue

me too

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Re: New Listing Issue

I am having the same issue..

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Re: New Listing Issue

Just spoke to customer service on Etsy. They had me use a different browser to list items and it seemed to work. Not sure if they were aware of this problem they were having but they are now. I hope they get this fixed.

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SewlyButtons
Conversation Maker

Re: New Listing Issue

So...  I just now sat down to list a few items and encountered this "category" problem. Sure seems like etsy has messed with a bunch of things the past few days. This issue, messages scrolling to the top, and scrolling to the top on the orders manager too. 

But, even though etsy told me they couldn't find a category for buttons... and wouldn't let me add one either...  I was still able to add my item as a new listing. Who knows where etsy might have plunked my item??? ... but at least it's listed. So even if you butt up against this latest glitch, you might still try listing your item. Gotta wonder how many shoppers filter by category anyways. The way etsy has things set up is not like any other website in the world. My suspicion is that most shoppers use the search box and then maybe sort... but that's just speculation on my part.

What next???  All these issues are just eating up my time. Should NOT take this long to fix issues... assuming anyone is even working on a fix???

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Re: New Listing Issue

It's working for me on the other browser, I tried awkwardly edge, but it worked, hope they fix it 

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