Need to update my business license and EIN, but Etsy locked that part of my account

HI,

We just started a month or so ago on Etsy and I had our EIN and business license back then, only I hadn't noticed, until Etsy flagged my finance/tax portion after we re-entered business license and EIN numerous times after it kept telling me it was incorrect -  that I used the wrong application for a LP vs a LLP on my business license and my EIN was for a LLP.

So Etsy flagged it and locked me out (fair enough).  Now that my business license is updated with the State of MN as a LLP, my info matches my EIN and I want to update it and remove the big red flags on my tax/business information, only it is locked. 

The fields appear open, but I can't type in it, or update it in any form.  I also can't find any way to get a hold of Etsy?? Is this normal?  For there to be zero way to contact Etsy during our set up process?  I tried to email one of the emails sent to me from Etsy (when I was originally setting up my info) and it bounced back stating it's not a monitored inbox.  Very strange....

Any advice on how I can update my tax/business license information after it has been locked?  

- Jewels

 

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gatheringgarden
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Re: Need to update my business license and EIN, but Etsy locked that part of my account

Did you ever figure out how to do this we are having the same problem. 

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