New seller, three sales, all three customers have said they want to leave me feedback but the app hasn’t given them the option to do so. How can I resolve this, or is this part of the current updating issues by Etsy?
Tell them to look at the order under "orders and review" - it will show a date when the review window opens.
It's possible they were Guests? Or maybe the review window didn't open yet. @CreativeBoblar did you use tracking?
https://help.etsy.com/hc/en-us/articles/115013197687-How-to-Leave-a-Review-on-Etsy?segment=shopping
