My store listings to 0

Hello Etsy Community.
I just followed up on Etsy's request to upload additional documentation, then I did and it's Etsy-approved.
But when I check my store, my list is 0.

This is my shop www.etsy.com/shop/SmaraCreate

I really beg for help.

Thank you in advance.

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NanaLetha
Inspiration Maker

Re: My store listings to 0

I see all of your listings 

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Re: My store listings to 0

@Nana. If you check the sections, there is nothing there. Very strange

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NanaLetha
Inspiration Maker

Re: My store listings to 0

@UniqueGiftOrnaments  Sorry but that’s not what I’m seeing. 45 listings in the sections and the shop page.

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Re: My store listings to 0

Something is afoot then because I can see the main listings, but when I check secions, they are blank

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UppNorthCo
Community Maker

Re: My store listings to 0

also if you click on an item it is unavailable

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Suniq
Conversation Maker

Re: My store listings to 0

You can see the items but when you click on it, it says unavailable, weird. You need to contact Etsy,

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Re: My store listings to 0

I can see your items... even the ones with Intellectual Property Infringement.

Example: Harry Styles, Timothee Chalamet, Zendaya

https://www.etsy.com/seller-handbook/article/the-ultimate-guide-to-intellectual/22398703823

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Re: My store listings to 0

I see only one item, a digital download. All other sections get the notice that "something went wrong." Check in your email to see if Etsy removed the rest of your listings for various reasons. 

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Re: My store listings to 0

@SmaraCreate  , You need to contact etsy. Just send 1 email and wait for them to respond. It could take anywhere from 1-3 weeks or longer. When you receive an email back, respond to that email. There will be a 'reply' that you can click at the bottom of the email. They are the only ones that can help you.

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Re: My store listings to 0

@SmaraCreate this is something that seems to happen after Vaca. Mode.  Go to shop manager- listings- check the box to select all.  At the top select Deactivate. *NOT DELETE.

then go back and Activate them again.

You shouldn't be charged any fees.  Let me know if that works.

 

*  Also please take the advice of @PlatypusDream , above, regarding your items.

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