My star rating is incorrect

[GreenFaerieVintage]

They changed my message response rating to 67% because of some other seller sending me spam and I marked it as spam but my rating still sucks now. 

[JJewellerySuppliesUK]

It will take a few days to recalculate after sending the message to spam. 

[BagmakerSupply · Accepted solution]

@GreenFaerieVintage: If you have not done so yet, you might want to double check the applicable CSV file from your Star Seller page to make sure that there is not some other new thread that Etsy thinks you did not answer within 24 hours or mark as spam.

As mentioned, it often takes a day or two for the Star Seller stats to update if the original message was within the current star seller period (but not retroactively).

[VioletaGoldArt]

Leider erhalte ich manchmal Spam-Nachrichten.