WargsDen
Inspiration Seeker

My account was Hacked and they added Authenticator

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I was able to sign in somehow but it will not allow me to remove the authenticator. I don't know how to contact support, it just leads me to useless articles. 

I can't lock my account by adding a sms verification, so whoever hacked me can just log in whenever they want. 

I can see the ip address: [This content has been removed by Moderation. We ask that you please review Section 1, Item 1 of our Community Policies prior to posting.]

How can I salvage my account?

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thatregina
Community Manager
Community Manager

Re: My account was Hacked and they added Authenticator

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Hello there, I'm sorry for the trouble here! Your query has been referred to an account specialist, so please look out for a direct reply. I'll close up this thread as the matter will be dealt with directly and privately from here. All the best!

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thatregina
Community Manager
Community Manager

Re: My account was Hacked and they added Authenticator

Jump to solution

Hello there, I'm sorry for the trouble here! Your query has been referred to an account specialist, so please look out for a direct reply. I'll close up this thread as the matter will be dealt with directly and privately from here. All the best!

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