My TAX ID is not working in store settings eventhough it matches.

[AOAdventures]

I've added my TAX EIN and entity info twice and it matches exactly to what my IRS EIN receipt says and my store settings will not take it. What do I do to resolve this?

Now my settings section states "You've already submitted this Taxpayer ID and we couldn't verify it. Double check you entered the correct number and name, which must match what's on your tax records."

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your store. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.